The following lecturette will give you my perspective on what I think are the key course concepts from this week's text readings. As usual, it truly is my objective not to restate the author's views, or merely to summarize the readings. Rather, I'd like to introduce some new concepts (sometimes challenging our author's viewpoints) and hopefully, creating a thinking and applications process/dynamic which will enhance our learning. How about the "P" of Place (or distribution). Well, for a marketer, this has been traditionally the most boring "P" to teach. After all, distribution channels traditionally haven't changed much over time. Products get manufactured, go through wholesale channels, distributors, retailers and then, on to the consuming public. However, because of the information processing capabilities available today, marketers have the ability to target customers directly and deeper at the same time (sounds like application of that famous funnel again), thus bypassing traditional channels of distribution. As has been discussed previously, there are many many competitors in our industries all offering similar or "parity" products and fighting price wars. Because pricing issues have become central and pure "product" differentiation cannot yield long term sustainable distinct competitive advantage, marketers of all types of products and services have seen steady declines in profit margins. Sadly, this is the root cause of downsizing, rightsizing, or whatever you want to call this decline in loyalty to employees. The smartest of marketers are seeking answers today to the problems of non differentiation, price wars and the powerful clout the retailers have over them (demanding co-op advertising, volume rebates, etc. all while placing their own "store brand" items right next to them at significantly reduced prices). Is it possible today to take back control, to bypass traditional channels of distribution, to go direct to customers? The answer is yes and that's what makes the "P" of Place so exciting in today's marketing strategy. Catalogues, internet sites, T.V. shopping, and home delivery are just a few examples. The phenomenon I'm describing is also know as Direct Marketing (we will see a second type of direct marketing when we begin our discussions of Integrated Marketing Communications, or IMC next week). Simply remember that technology has enabled easy entry of competition into almost any industry. This ease of entry has created a proliferation of competitors (all with very similar products and services). This lack of differentiation breeds price wars and transfers all the power to the consumer (ah, again we see the paradigm shift to a customer driven marketplace). Bottom line..... Marketers today are faced with the challenge of identifying and enabling new and creatively different channels of distribution (in most cases finding ways to bypass traditional channels).